Social counselling in North Rhine-Westphalia - We support, advise and empower people in every life situation

Life brings many challenges – especially when you feel alone or don't know where to turn. This is precisely where our work comes in: We offer social counseling and guidance in North Rhine-Westphalia for people who need support in everyday life, with authorities, or in personal situations.

Our goal is simple: We want to help, relieve, and empower.

What does social counseling actually mean?

Social counseling means supporting people in difficult or uncertain life situations – regardless of their origin, age, or social status. Whether it's about forms, financial worries, integration issues, or everyday organization : we are there to listen, explain, and find solutions together.

We believe that every person has the right to guidance, understanding and fair opportunities – and that together we can always move forward.

🤝 Our support in all situations

We offer individual, confidential, and heartfelt advice. Our services are aimed at everyone who needs support in their daily life – whether with small or large issues.

💬 Bureaucratic support

We help with filling out and understanding forms, applications and notices – e.g. at the job center, social welfare office, immigration office or the family benefits office.

🌍 Advice for migrants

We provide support upon arrival in Germany – from language barriers and dealing with authorities to integration into work, school or society.

💻 Digital Help

We provide support with online portals, digital applications or apps, so that you can handle your affairs confidently and independently.

🏠 Daily routine & orientation

Sometimes you just need someone to bring order to your paperwork and appointments. We'll show you ways to stay organized and better manage your daily life.

💚 Multilingual consultation

Our consultation is available in German, English , Albanian and Croatian – clear, understandable and respectful.

Why we do what we do

Many people hesitate to accept help – out of insecurity, shame, or because they have had bad experiences. But social counseling is not a sign of weakness. On the contrary: it is the first step towards clarity, independence, and inner peace.

We treat every person with respect, patience, and empathy. Our task is to empower, not to judge. Because everyone has the right to support when life gets complicated.

Our goal: guidance, trust, and new opportunities

We want people in North Rhine-Westphalia not only to receive help, but also to gain new perspectives . Through our work, we create space for understanding, courage, and hope – so that integration, participation, and a good life can succeed.

If you need support or know someone who needs help:

We are here. A call or a message is all it takes – the first step is often the most important.

Contact us now without obligation:

We look forward to meeting you and finding solutions together.

DAORSA – Social Counselling & Orientation

New paths. New opportunities.